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عمومی::
تعلق خاطر کارکنان، تعلق خاطر کارکنان
However, the lack of a clear definition of employee engagement and the differing requirements of each organisation means there is likely to be considerable variation in what is measured in these surveys.
Five years on and employee engagement is now a management hot topic and one which has quickly absorbed into the HR agenda.
Nevertheless, there is an increasing awareness that employee engagement is pivotal to successful commercial and business performance, where engaged employees are the 'backbone of good working environments where people are industrious, ethical and accountable' (Levinson, 2007a; Cleland et al, 2008).
2 Employee Engagement: a review of current thinking
One explanation may be that whilst many employers are aware of the importance of employee engagement and that HR and organisational development professionals have a strategic and pivotal role in raising levels (Hemsley Fraser, 2008 cited in The HR Director, 2008), many are uncertain of how to enable the conditions for engagement to flourish (Pech and Slade, 2006).
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